Effective Date: June 10, 2018
(collectively referred to as the “Site”) belonging to Quest Safety Products, Inc.’s (referred to as “Quest,” “us,” “our,”
or “we”) . Quest is committed to protecting the privacy of our online customers, visitors, and users of this Site (collectively
referred to as “Users,” “You,” or “Your”). You may access this Site to review, receive information about, and purchase our
products and services (collectively referred to as “Services”). Please review this Policy carefully to understand how we
collect, use, protect or otherwise handle your Personally Identifiable Information.
You are not authorized to, and may not, access or use this Site, and may not create an online account with us.
We reserve the right to change this Policy at any time, without prior notice. Any changes, modifications, additions, or deletions
shall be effective immediately upon our posting of the revised Policy on this page, with the Effective Date above reflecting
the most recent date of revisions. If You continue to use this Site after revisions to this Policy, You acknowledge the revised
Policy and agree to abide and be bound by such modified Policy.
What information do we collect?
When You visit or use our Site, we may collect, store, and process Personally Identifiable Information or Non-Personally
Identifiable Information from You. Our purpose in collecting such information from You is to give You the most efficient,
personalized, and effective experience when visiting or using our Site.
Personally Identifiable Information: This refers to information that, either alone or in combination with other identifiers,
lets us know specifics about You. When You engage in certain activities on this Site, such as purchasing products, creating
an account, signing up for our newsletter or sending us a message, we may ask You to provide certain information about Yourself.
It is completely optional for You to engage in these activities, but if You choose not to do so, it may impact Your ability
to use this Site or receive our Services. If You elect to do so, we may ask that You provide us personal information, such
as Your first and last name, mailing address, email address, telephone number, account number, and other Personally Identifiable
Information. In some jurisdictions, Personally Identifiable Information may also include online identifiers, including Your
Internet Protocol (“IP”) address. An IP address is an identifier for a computer or other electronic device (“Device”) on
a Transmission Control Protocol/Internet Protocol (“TCP/IP”) network, such as the World Wide Web. Networks like the Web use
the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number
that is automatically assigned to Your Device whenever You are surfing the Web, allowing web servers to locate and identify
Your Device. Devices require IP addresses in order for users to browse the Internet.
Non-Personally Identifiable Information: This refers to information that does not identify a specific individual. We gather
certain information about You based upon where You visit on our Site. This information is compiled and analyzed on an aggregated
and anonymized basis. This information may include the Web Site's Uniform Resource Locator (“URL”) that You just came from,
which URL You next go to, and what browser You are using. A URL is the global address of documents and other resources on
the World Wide Web.
User Postings: Our blogs may contain content that You or other third parties choose to provide to us. This content may include
information you choose to disclose. Whenever you voluntarily disclose personal information on publicly-viewable web pages,
that information will be publicly available and can be collected or used by others. Such postings may also appear on other
websites or when searches are executed on the subject of Your posting. Such activities are beyond our control and responsibility
or other information when using such features.
When do we collect information?
We collect information from You when You register on our Site, place an order, subscribe to a newsletter, respond to a survey,
fill out a form, open a Support Ticket, provide us with feedback on our Services, or enter information on our Site.
When You create an account on our Site, Your password and account credentials are sensitive. We need to be able to assume
that anyone using Your account, by using Your password and credentials, is You. We will never ask You for Your password and
You should not share it or Your account credentials with anyone or allow anyone else to use them. By creating an account
on our Site, You agree the information You share with us is complete and accurate, and that You will keep Your information
up-to-date. If You have questions about Your account information, or would like to review or change it, You may contact us
as provided below.
How do we use Your information?
We may use the information we collect from You when You register, make a purchase, sign up for our newsletter, respond to
a survey or marketing communication, surf the website, or use certain other Site features in the following ways:
- To personalize Your experience and to allow us to deliver Services, including content and product offerings, in which You
are most interested.
- To improve our Site in order to better serve You.
- To allow us to better serve You in responding to Your customer service requests.
- To administer a contest, promotion, survey or other Site feature.
- To quickly process Your transactions.
- To send periodic emails regarding Your order or other Services.
- To follow up with You as needed to address Your comments and concerns (live chat, email or phone inquiries)
How do we protect your information?
We use reasonable administrative, physical, and technological measures, based on industry standards and legal requirements,
to secure Your Personally Identifiable Information, especially when You place an order and provide Your information. Unfortunately,
no data transmission over the Internet or any wireless network can be completely secure. While we strive to protect Your
Personally Identifiable Information, US.118181805.03 You acknowledge and agree that the Internet is not completely secure
or private; we cannot and do not guarantee the security, integrity, and privacy of information exchanged between You and
us through this Site; and any such information may be viewed or compromised when in transit by a third party. When we use
third party partners to assist us in providing Services to You, the privacy policies and security practices of those third
party partners will apply to their provision of Services to You. We encourage You to review their policies for further information.
We use third-party payment processing services for all credit card transactions. Privacy policies and security policies for
these third-party services are available on their respective sites, and they are responsible for maintaining any necessary
compliance with applicable data security laws or industry standards.
Do we use 'cookies'?
Yes. Cookies are small files that a site or its service provider transfers to Your computer's hard drive through Your Web
browser (if You allow) that enables the site's or service provider's systems to recognize Your browser and capture and remember
cart. They are also used to help us understand Your preferences based on previous or current Site activity, which enables
interaction so that we can offer better Site experiences and tools in the future.
- Help remember and process the items in Your shopping cart.
- Understand and save a User's preferences for future visits.
- Keep track of advertisements.
- Compile aggregate data about Site traffic and Site interactions in order to offer You better Site experiences and tools in
the future. We may also use trusted third-party services that track this information on our behalf.
Web browsers typically allow You to control most cookies through browser settings. You can choose to have Your computer notify
You each time a cookie is being sent, or You can choose to turn off all cookies. You may decline our cookies if Your browser
permits, but it may impact Your ability to fully use some of the features on our Site or receive our Services. If You turn
cookies off, some of the features that make Your Site experience more efficient may not function properly. Other third parties
may deliver cookies to Your device in order to track Your online behaviors over time and across nonaffiliated websites or
to deliver targeted advertisements on other websites. You have choices about the information third parties may collect about
You through this Site. For example, if You do not want Your information sent to a third party, You may download an Opt-out
Browser Add-on by clicking here. We, along with third-party vendors such as Google, use first-party cookies (such as the
Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together
to compile data regarding User interactions with ad impressions and other ad service functions as they relate to our Site.
You can set preferences for how Google advertises to You using the Google Ad Settings page. Alternatively, You can opt out
by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on above.
By using our Site, You agree that we or our third party partners can place cookies on Your device, unless You limit them
using Your browser settings.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information US.118181805.03
unless we provide users with advance notice, or except as otherwise provided in this Policy. We may provide Your information
to our partners, such as website hosting partners and other parties who assist us in operating our Site, conducting our business,
or serving our Users. We may also release information when its release is appropriate to comply with the law, enforce our
Site policies, or protect ours or others' rights, property, or safety.
In relation to an ongoing or proposed business transaction (such as transferring the ownership and operation of Quest or
a potential bankruptcy), we may transfer Your information to a successor or potential successor organization. If such a transfer
occurs, the successor organization’s use of Your information that was collected through this Site will remain subject to
this Policy and the privacy preferences You have expressed to us.
Occasionally we may be required by law to provide Personally Identifiable Information to appropriate government or regulatory
authorities. We may disclose Personally Identifiable Information upon receipt of a court order or subpoena, to cooperate
with a law enforcement investigation, or as may otherwise be required by applicable law. We review each request individually.
We cooperate with law enforcement agencies in identifying those who use our Services for illegal activities. We reserve the
right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.
Third-party links or sites
Occasionally, at our discretion, we may include or offer third-party products or services on our Site. These third-party
sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and
activities of these linked sites or their privacy policies or practices. Nonetheless, we seek to protect the integrity of
our Site and welcome any feedback about these sites that may impact our decisions to include their products or services on
our Site. Any content you post on our official social media pages or Personally Identifiable Information that you make available
You to review them to understand your rights with respect to such content. If we allow other companies to place advertising
on our Site, those companies may collect information about You when You view or click on their advertising through the use
of cookies. We cannot and do not control this collection of information. You should contact these advertisers directly if
You have any questions about their use of the information they collect.
User Choices on Collection and Use of Information
We may, from time to time, send You e-mail regarding our Services. If You indicated to us that You are interested in receiving
information from us and our partners, we may occasionally send You communications about Services that we believe may be of
interest to You. Only Quest (or those working on our behalf) will send You these direct mailings. You may also choose to
subscribe to our newsletter. You are not required to receive these communications and may unsubscribe at any time by contacting
us as provided below, or by checking the appropriate box in Your email. Our “opt-out” mechanism will provide You the choice
and opportunity to indicate that You do not want us to send You further communications. In addition, if You do not want us
to use Your Personally Identifiable Information for a particular purpose or disclose it to a third party, You may “opt out”
at any time by contacting us as provided below, including by sending us an email with “UNSUBSCRIBE” in the subject line.
You also have choices with respect to cookies, as described above. By modifying Your browser preferences, You have the US.118181805.03
choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If You choose to reject all
cookies some parts of our Site may not work properly for You.
This Site is not intended for or directed at children under the age of 18 and You must be at least 18 years old to have our
permission to use this Site. We do not knowingly collect, use, or disclose Personally Identifiable Information about visitors
who are under 18 years of age. If You are a parent or guardian of a minor under the age of 18 and believe that we have collected,
used, or disclosed such information, please contact us as provided below.
Your California and Other State Privacy Rights
If You are a resident of certain states, including California, You may have the right to learn additional information about
how we protect Your Personally Identifiable Information. Your browser may deliver a “Do-Not-Track (‘DNT’) signal,” or similar
mechanism for exercising choices about the collection of information about Your online activities. Because of the changing
state of technology, we do not currently have the ability to honor DNT signals or similar mechanisms now and cannot guarantee
that we will be able to do so in the future.
We do not disclose Your Personally Identifiable Information to third parties for their direct marketing purposes. If You
are a California resident and under the age of 18, You may request that we remove content or information that You have posted
to our website by contacting us below.
this Policy, You may contact us using the information below.
Quest Safety Products, Inc.
1414 S. West Street, Suite 200
Indianapolis, IN 46225
800-878-4872 or 317-594-4500