The right supplies and equipment in your lab are essential for safety – the safety of your workers, facilities, and product.
Having the right inventory at all times is essential for your budget. Overstocking is overspending, but you also need to
ensure critical products are always on hand. Quest understands this balance. We have the industry knowledge to provide you
with exactly what you need – the right products, at the right time.
Quest Safety Products, Inc. is a manufacturer and distributor of safety, lab and packaging supplies primarily to the Pharmaceutical,
Life Science, and Medical Device industries. Quest is committed to giving back to our community by headquartering and becoming
certified as an SBA HUBZone business.
We are a focused and driven team, committed to assisting our customers to protect
Learn more about how Quest does business within the Pharmaceutical Industry
Quest understands that your job and the success of your company depends on more than just the safety of our employees. Success
also depends on effectively fitting safety into your company, its culture, and your bottom line. See details of how Quest
does business on the following pages:
Trust is critical in both the pharmaceutical and safety industries. Patients - your end users - demand it from you and you
demand it from your suppliers. Quest is a safety supplier you can trust. The Oxford English Dictionary defines trust as the
“firm belief in the reliability, truth, or ability of someone or something.”
Quest proves its reliability through accuracy because numbers are not subjective. Quest consistently has an inventory accuracy of 99.8% and an order accuracy of 99.4%. This accuracy means you save money with a lean inventory while your employees always have the equipment they need to do their jobs safely and well.
When you need something, you can rely on us to get it quickly. With our agile structure, there’s no processing or shipment
delays on critical items. If you have asked us to stock an item in our warehouse – you’ll have it in your hands, JIT, with
no 2-3 day lag time.
Quest has worked with 7 of the top 20 pharmaceutical companies in the US. We are known within the industry through our customers and our association with Diversity Alliance for Science. We not only understand what you value and what you believe but consistently strive to follow the same principles every day. We are transparent in our dealings with our customers.
Our staff has over a combined 105 years of experience supplying safety and MRO items to numerous pharma companies, it is
safe to say we have a solid understanding of and experience in providing safety to the pharmaceutical industry, especially
the essential need for
Robust, consistent supply chain
Chain of custody
Certification of Analysis and Compliance
Country of Origin
Standardization and Efficiencies
Timeliness and consistency
The requirements and demands of critical environments and cleanrooms
While continuously keeping safety and your needs in the forefront of our mind, we offer you
Well trained, technical professionals, knowledgeable in our field and yours
Professionals who are as committed to the safety and welfare of your workers, processes, and products as your employees are to the patients for whom they create medicine
Flexibility so that emergencies that arise are always taken care of quickly
Transparency, honesty, and open communications at all times
A partner in diversity. We are HUBZone and MBE certified as well as an active member of Diversity Alliance for Science. We can assist you in meeting your goals.
We will be clear in what we can do and what we can’t do at a given time. We do not over-promise and under-deliver.
We will help you meet your objectives. Your success is as important to us as our own success.
Competitive pricing and cost savings programs
Safeguards such as vetting manufacturers and ensuring that products are not substituted with others without going through established protocols
The correct products for your workers and environment. We will not over-protect your employees just to increase our profit.
A commitment to accuracy and quality
We provide expertise and safety assessments for products and facilities to develop options for the best outcome supporting
safety, lab and manufacturing operations. Without proper training and attention it’s easy to pair products that may not work
in your critical environment, so we make accuracy a priority.
You have numerous options when it comes to buying safety products. Why partner with Quest for your safety needs? The Quest
business model, our philosophy, and business culture are what distinguishes us from other safety distributors.
Long-term relationship goals
Investigate the services we offer. Are these services you currently use or would like to add in the future? Check out our case studies to see solutions we have created for customers. Would these types of solutions help your business? It is easy for us to tell you we will be a good safety partner, it is another to actually show it. Take a look at the case studies section of this website for examples of savings, productivity, and services we have offered customers.
What do we mean by Solution-Oriented Approach? How does that differ from other companies? Many companies start business with customers using canned presentations that they deliver to every customer. What many of those sales representatives present to customers are the latest products on the market or items their suppliers have asked them to push. Quest takes a different approach.
Our Method: You talk, we listen: When approaching potential customers we start by asking questions and listening to what is really being said. How does your company handle safety? What
practices are working well? What areas need improvement? We will ask you questions about your pain points, your current projects, your safety culture, and what you want from a supplier. In some
areas we dive deeper, looking for causes, trends or opportunities.
Our territory manager will then work with a team of safety professional to handcraft a solution to increase safety or introduce cost savings. After getting to know you and understand your needs, we offer strategies to take those safety practices or cost savings even further.
Trained Specialists: Technical Expertise is one of the cornerstone of our business. We have invested manpower, time, and resources in building our knowledge of safety within the pharma and life science industries. Our team’s commitment is reinforced through 150 hours of training on safety products, applications and processes to help create a productive environment for the success of our customers.
We also consistently receive hands-on training from the people who know safety products best – 3M, Honeywell, Ergodyne, National Safety Apparel, Radians, Accuform, DuPont, Ansell, and many more. We work with manufacturers who focus on this customer base.
Each solution we create for you will include: industry knowledge, technical training, connections to industry experts, and experience in knowing what works.
Customer Service: Our personal service and technical knowledge are the foundation of our business model. Being a partner with you means making sure you always have quick access to the right products for the right applications.
Inventory Alignment Strategy: We start by learning what your critical-must have items are then either stocking them or ensuring JIT delivery. We deliver on this promise by working with the appropriate people on-site like workers and field superintendents as well as safety managers and your corporate management to identify commonly used equipment. We then design a stocking plan around those items. It's part of a specific inventory alignment strategy, and a special service that sets us apart from other distributors.
New Product Announcements: Through territory manager visits and newsletters you know always know about new products or technologies that fit your needs.
Product Demonstrations: Quest is a member of SafetyNetwork.me, a safety buying group made up by the leading safety distributors and manufacturers throughout the United States. Quest and representatives of leading manufacturers like 3M, DBI/Capital Safety, Honeywell, and others. Together we offer product demonstrations, Q&A meetings, and site assessments to our customers.
We offer a partnership where Quest assists you in keeping your workers safe in any environment. We know you have more than
just safety statistics on your plate, you have financial obligations. We believe that partnerships bring out the best in
all companies involved.
We work to support your safety culture and see ourselves as your safety advocate with suppliers. We represent a wide range
of manufacturers to offer you the correct products – our goal is to be an extension of your supply chain, safety, and quality
We focus on being a true partner to you – supplying you with the right products for the right applications.
A Diversity Partnership Success Story
Quest and Eli Lilly were highlighted as a success story during the Diversity Alliance for Science Conference. In this video they discuss what makes their diverse partnership work for both companies.
Here's a couple ways we can help your company succeed and your workers stay safe:
Competitive Pricing: Quest Safety is an independently owned company – but also a member of SafetyNetwork.me, the largest safety products buying group in the United States. That membership allows us to capitalize on volume buying power for better pricing. We can then pass those savings to our customers. It also gives us access to industries experts that help us solve problems, assist our customers directly with training or demonstrations, find the perfect products to solve specific needs and get deliveries made quickly.
Cost Savings: In addition to competitive pricing due to our membership in SafetyNetwork.me, we also help you uncover additional cost saving opportunities. We may know of other products with the same credentials that are less expensive, and possibly worth a trial. Here is just one example of cost savings:
Product SKU Standardization
Gloves are a commodity, and many manufacturers make them. There may be several different model numbers that are essentially the same thing. If your company is using three or four types of gloves coming from two to four different manufacturers, we may be able to reduce the number of SKUs to one - then capitalize on a volume buy.
We're performing this type of analysis and others all the time - and passing on the information to help save customers time and money. Check out our case studies section for more examples of cost savings provided to our customers.
Inventory Management: A personal relationship means we know you, your employees, and your needs. Let us show you how we can make managing your inventory easier and more cost- effective. Our territory managers work with their customers to create individualized inventory strategies. They determine which items we should stock locally for immediate delivery. While our main warehouse is in Indianapolis, we have additional warehouse space in NJ for our East Coast pharmaceutical customers.
Quest consistently has an inventory accuracy of 99.8% and an order accuracy of 99.4%. This accuracy means you save money
with a lean inventory while your employees always have the equipment they need to do their jobs safely and well.
HUBZone Spending: Quest is HUBZone and MBE certified and can work with you if you have spending requirements to meet. See our Capability Statement for additional
Transparency and Reporting:Our territory managers understand the financials of pharmaceutical companies. They understand the business and regulatory requirements, the buying cycle, and the transparency needed in this industry. Our territory managers can regularly provide reports on purchases and spending, so you are never in the dark.
Equipment Assistance: We can also assist with equipment inspections, re-certifications, and repairs.
Knowledge: Sometimes, knowledge can make the difference between safety success and failure. Quest ensures you and your workers have additional safety information at yourfingertips through our Knowledge Center on QuestSafety.com, monthly newsletters, and our partnership with Safeopedia.com, the leading safety wiki on the Internet. Safeopedia.com publishes articles, Q&As and Safety Moments to help workers in all industries.
Our commitment to our customers, their policies, and procedures ensures that they get what they need when they need it.
Long-Term Relationship Goals
Customer Journey maps at Quest are not straight lines. We see our relationships looking more like an infinity symbol, continuing for years and always growing stronger. The Customer Buying Cycle map below was created to show customers that they will be more than just a number to Quest’s territory managers. Our territory managers will work closely with you to know your business and find safety solutions to fit your needs.
Click on the map below. It will give you an idea of what to expect when meeting with Quest territory managers for the first time.
We provide the full range of pharmaceutical and laboratory safety equipment, including:
Personal Protective Equipment (PPE)
Disposable and Cleanroom Apparel
Laboratory and Scientific Supplies
Safety Cabinets and Cans
Spill Containment Equipment
Ergonomic & Material Handling Equipment
Janitorial and Sanitation Equipment / MRO
Emergency Eyewash and Showers
Quest Protective Apparel®
Quest Protective Apparel is a line of protective garmenting – suits, coveralls, lab coats, shoe & boot covers – started
as one product developed to fulfill the needs of one of our pharmaceutical customers. This customers requested a protective
garment with specific features and a consistent supply chain to satisfy a regulatory need. Over the years that first Comfortwear suit has grown into an entire line of apparel. Each product in this line was designed with input from experts and end users to solve specific problems. These products are manufactured in FDA registered, ISO certified clean facilities and pass clean room standards.
Because we are the manufacturer and distributor, users of Quest Protective Apparel® are able to increase safety, create a
stronger supply chain, & often dramatically lower costs.
Click on the links for each item to see product details.
Our Q-Gard® Traction Shoe and Boot Covers
These shoe and boot covers feature a proprietary, state of the art sole. The Traction sole provides unparalleled skid resistance on both wet and dry surfaces. Q-Gard® material is low linting and resistant to light splashes from non-hazardous chemicals.
Results of a tests conducted on the soles of Quest’s Q-Gard® Traction Shoe and Boot Covers
Q-Stik Shoe Covers: Q-Stik Shoe Covers are designed with a revolutionary coating that prevents slipping on virtually any surface. The sole of this shoe cover allows it to be used on both wet and dry surfaces.
Comfortwear®: designed to be used in light water splash and dry environments where the main goal is staying clean.
Barrierwear®: designed to be used in dry environments where the main goal is staying clean and comfortable. This suit is the suit that started the Quest Protective Apparel brand. It has been very successful for us with pharmaceutical customers.
Quantumwear®: developed to incorporate attributes from our two industry-leading protective garments, Comfortwear® and Barrierwear®. Thispatented product also offers a high level of particle hold out without sacrificing breathability of the garment. See the product video and Quantumwearsuit.com for additional information.
Schedule a Free Assessment of Your Safety Needs Today.